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Logstor pipes

Streamlined invoice processing at LOGSTOR

About LOGSTOR

LOGSTOR is a global leader in energy-efficient pre-insulated pipe systems, specializing in district heating and cooling solutions.

Headquartered in Denmark, the company has decades of experience delivering sustainable thermal infrastructure that reduces energy loss and supports the green transition.

With a strong commitment to innovation, quality, and environmental responsibility, LOGSTOR serves customers across Europe, Asia, and North America, helping cities and industries optimize energy efficiency and reduce their carbon footprint.

Business need

  • Order confirmations were entered manually by the team of buyers, resulting in wasted time
  • Faulty confirmations were often due to human error
  • Errors affected the overall production plan
  • Monotonous manual entries had a demotivating effect on the buyers

Solution

  • MAKIRA Capture automates order confirmations, freeing up time for buyers, lowering erroneous entries, and streamlining the production line.

Outcomes

  • Automated order confirmations resulting decreased time wastage and increased productivity
  • Self-learning system requires little maintenance and support
Industry
Energy
Products
Pre-insulated pipe systems
Employees
1,200
Each of our 20 buyers is saving an hour every day after we implemented MAKIRA Capture for order confirmations. Instead of entering all confirmations manually, they can now spend the extra time looking after our suppliers.
Susie Nielsen
SAP IT Coordination & Test Manager, LOGSTOR

Why did this project come to be?

Freeing up valuable time

Why waste time on monotonous tasks that result in reduced job satisfaction and potential human errors? LOGSTOR produces pre-insulated pipe systems for customers around the world and production requires materials and commodities from a range of international suppliers. Previously, all order confirmations from suppliers were manually entered into LOGSTOR’s SAP system by a team of buyers. However, in the last few years, the number of suppliers has increased and the team of buyers has grown from six to 20 members; resulting in a lot of wasted time due to manual entries. By automating the entry of order confirmations with MAKIRA Capture, the team now saves about 100 hours on a weekly basis; freeing up time for important tasks. The solution has not only proved time efficient but has also helped streamline production due to fewer errors and a reduction in late deliveries.

How did we solve it?

10 years of experience

Using MAKIRA Capture is nothing new to LOGSTOR. In fact, the company has been using MAKIRA Capture to automate their invoices for 10 years. As complexity in the buying department grew, it was natural to look at using the solution for their order confirmations.

“Our team of buyers has increased significantly and they would spend about an hour every day entering order confirmations onto our system. Naturally, their time is better spent on more important things so we spoke with our colleagues in finance about their experience with it.capture – and that sold us on the system”, says Susie Nielsen, SAP IT Coordination & Test Manager, LOGSTOR, and elaborates:

MAKIRA Capture automates everything and the buyers are very happy at not having to enter confirmations every day. It integrates easily with our SAP solution so implementation took less than a month.”

What changed for the better?

A self-learning solution

While order confirmations differ in format, most of LOGSTOR’s suppliers use a similar order confirmation layout. For MAKIRA Capture to work smoothly upon implementation, the system was fed examples of confirmations so that it recognized the formats. Whenever a format changes, the system will learn the new recognition patterns as long as it follows the set principle for the placement of order specifications. If an order differs completely, the buyers can quickly adjust the system to recognize the new pattern.

Implementation of MAKIRA Capture for order confirmations took only a month from start to finish, and based on the positive feedback, Susie Nielsen expects LOGSTOR to expand its focus on automation in the future.

“Our experiences with MAKIRA Capture for both invoices and order confirmations has convinced me that we are not done automating yet. It streamlines manual tasks and drastically reduces the potential for human errors so I believe we are just beginning our automation journey”, she concludes.

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The MAKIRA journey

A decade of trusted partnership between LOGSTOR and NTT DATA Business Solutions

For over ten years, LOGSTOR has successfully relied on MAKIRA Capture to streamline its invoice processing. This long-standing partnership with NTT DATA Business Solutions has been marked by seamless integration with SAP® and a remarkably fast implementation process.

MAKIRA Capture’s intuitive maintenance features and adaptability empower LOGSTOR’s buyers to swiftly respond to changes in order confirmation formats. The solution continues to prove its value by offering both efficiency and flexibility, ensuring that LOGSTOR remains agile in an ever-evolving business landscape.

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