
Customer Service Automation Software with MAKIRA
Built lasting customer relationships with minimal efforts.
Built lasting customer relationships with minimal efforts.
The customer services department is at the heart of ensuring smooth interactions between your business and its clients. To achieve full automation, you need an integrated and comprehensive approach. MAKIRA ensures that your processes are efficient and ready for a scalable future.
Modern businesses face increasing demands for accuracy and speed. But, manual processes often lead to bottlenecks, errors, and delayed responses, which can affect customer satisfaction. MAKIRA’s customer services automation software tackles these challenges head-on by streamlining operations and providing tools that ensure seamless workflows.
With MAKIRA, you can automate tasks across all phases of customer services, including:
Automate the creation of customer records, purchase orders, and sales orders while integrating directly with your ERP systems.
Add valuable data enhancements automatically, such as VAT codes, cost centers, and approval hierarchies.
Enable error-free validation and approval processes for customer transactions and workflows.
Securely store and access all customer and transaction data in a centralized, searchable archive.
MAKIRA transforms your business operations through intelligent customer service automation software. Our approach is to cover every phase of your customer journey, ensuring end-to-end automation. Our solution covers most order automation workflows and ERP systems.
Holistic, digital solutions: Take advantage of MAKIRA’s comprehensive platform for purchase and sales order processing, ensuring faster, error-free workflows.
Adaptable for your system: MAKIRA can be setup with various ERP systems like SAP or Microsoft Dynamics, helping you create value on top of your IT infrastructure.